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Return & Exchanges Policy
Returns and exchanges are permitted on all eligible items within 30 days of purchase.
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- Customers are responsible for shipping costs related to returns or exchanges
Please email us at shop@hattieb.com to initiate your return or exchange.
Domestic (US) Shipping:
Your order will be shipped within 1-2 business days. From there you will receive email updates regarding the tracking of your package. Shipping duration will depend on shipment service chosen at checkout, but should range from 2 days (2 Day Shipping) to 5 days (Standard Shipping).
International Shipping:
All international orders will be automatically calculated at checkout based on the size of the order and shipping location with real time rates to give you the best options. Please note that this does not include any duties and taxes that may come after delivery. That is the customers responsibility.
Returns & Exchanges:
Returns and exchanges are permitted within 30 days of purchase. The customer is responsible for shipping costs related to returns or exchanges.
We take pride in our quality and service, so first and foremost, we want to make sure you as the customer are always 100% happy with your experience. If you have any questions or concerns, please email us at shop@hattieb.com.